ECS Background

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ECS Group, Inc.
5543 Edmondson Pike, #206
Nashville, Tennessee 37211
Tel (615) 781-4278
Fax (615) 781-4279

Charles I. Story
, President
cstory@ecsgroupinc.com
 

trust, integrity, and confidentiality..

Charles I. Story
Professional Background
 

ECS Group, Inc. (Exceptional Coaching Solutions) (1/05 to Present)
An executive development company that assists senior and high-achieving executives reach their greatest potential within the context of strategic organization objectives.
President
Provides strategic executive coaching and development solutions to corporations and organizations.

INROADS, Inc., St. Louis, MO      (7/91 to 10/05)
The leading minority non-profit that develops and places talented minority youth in business and industry and prepares them for corporate and community leadership.
President and Chief Executive Officer       (1/93 to 10/05)
Named President and CEO to grow the organization and develop more strategic relationships with sponsoring companies. Accomplished this and led an organization re-engineering process to reduce redundancy and increase efficiency.
 

Charles I. Story

 

 
Accomplishments:
Led expansion of affiliate offices from 40 to 55, with combined revenue of $27,000,000. Includes opening offices in Mexico City, Toronto, and Johannesburg (licensee).
Placed a cumulative total of over 24, 000 interns during the last four years with an average of 700 corporations per year.
Improved technology of the organization to include development of a wide area network and creation of a customized intern, corporate, and alumni tracking database.
Raised over $12,000,000 in the last five years despite the organization not being a classic fundraising non-profit.
Increased net assets balance by $1.3 million over last fiscal year.
Reduced organization expenses by 17% during the last fiscal year.
Established Shared Resources Center to provide recruitment and administrative services to INROADS affiliates.
Developed strategic partners (sponsoring 50 or more interns) with global companies like IBM, GE, Pfizer, Procter and Gamble, PricewaterhouseCoopers, Liberty Mutual, Bank of America, Lockheed Martin, Deloitte and Touche, Metropolitan Life, Kraft, and United Technologies.
 INROADS recognized for the last 10 years as one of the top 10 internship organizations in the country. Others include the White House, Supreme Court, and MTV.
 
Executive Vice President for Operations    (7/91 to 12/92)
Officer responsible for day-to-day management and operations of the organization. Included supervision of line management, sales and service initiatives, quality control, planning and national account management.
Accomplishments:
Traveled throughout the organization to establish calm after a period of turmoil.
Completed assessment of organization needs identified during a series of feedback sessions. Established priorities based on the assessment.
Established national guidelines of operation, which served to clarify organization success metrics.
Led effort to establish national account program for largest corporate sponsors.
Led strategic planning process for the organization.

First American National Bank    (1/89 to 6/91)
Vice President and Director of Community Development
Officer responsible for ensuring that banking products and services were extended throughout the communities served by First American, inclusive of low and moderate-income areas. Consulted with local offices to insure results. Also, responsible for administering the bank's efforts to comply with the Community Reinvestment Act.

Accomplishments:
Led creation of First American Community Development Corporation (FACDC) whose purpose was to work with bank lenders, government agencies, and non-profits to develop low and moderate-income housing and to support small and minority businesses.
Led effort to track extent to which bank was lending and providing services in low and moderate-income communities.
Worked with bank associates to create banking services and mortgage products that would be targeted to support those of low or moderate incomes.
Improved bank to a satisfactory CRA rating (one level above where it had been previous to my employment) with bank regulators.

State of Tennessee Department of Economic and Community Development      (12/87 to 12/88)
Assistant Commissioner, Business Services
Was responsible for directing operations of the state's industrial training service, small and minority business programs, and existing industry services. Developed and executed policies and methods for assigned functions and division operations.
Accomplishments:
Developed aggressive call program to visit existing companies throughout the state.
Leveraged existing state departments to address specific issues identified by companies through calling effort.
Updated directory of minority businesses throughout the state.
Worked with department leadership to develop a multi-million dollar training fund to support existing industry expansions.

INROADS, Inc.
Executive Vice President (5/83 - 11/87)
Vice President (1/83 - 4/83)
Regional Director (1/82 - 12/82)
Managing Director (3/78 - 12/81)

Fisk University
Personnel Director (5/77 - 2/78)
Management Analyst (8/76 - 4/77)

Education
University of Tennessee and Tennessee State University (joint program)
Masters of Public Administration (1978)
Fisk University, Nashville, TN
BA, Psychology and Management, Summa Cum Laude (1976)
 
Business Activities
Board of Directors, Briggs and Stratton Corporation
Board of Directors, ChoicePoint, Inc. (1977 to 2008)
Advisory Board of Directors, Regions Bank
 

The Behavioral Coaching Institute Has Certified Him As An Executive Coach.


 
 
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