Coaching Results


ECS Group, Inc.
5543 Edmondson Pike, #206
Nashville, Tennessee 37211
Tel (615) 781-4278
Fax (615) 781-4279

Charles I. Story
, President

trust, integrity, and confidentiality..

Coaching Results

Human Resources Executive magazine reports that Dell Computer Corporation of Austin, Texas, has been measuring ROI for executive coaching in a formalized method for more than five years. More than half the company's 761 executives received coaching within a two-year time frame, says Bridgette Robinson, director of executive and organization development at Dell.

So far, coaching has received more than a 90-percent satisfaction rate from company executives. Robinson says senior staff members who've received coaching also tend to be promoted more often than those who don't participate in one-on-one coaching conversations.
Alastair Robertson, manager of Accenture's worldwide leadership development practice in Boston, says employers are shocked at how high their ROI numbers are for coaching. He recalls a large employer in the hospitality industry saved between $30 million and $60 million by coaching its top 200 executives.


A recent study of 100 executives, mostly from Fortune 1000 companies, by Manchester, Inc. concludes that a company's investment in providing coaching to its executives realized an average return on investment (ROI) of almost six times the cost of the coaching.

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